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What I Do

I help companies grow revenue, reduce cost, improve productivity & transform customer satisfaction with the Salesforce platform.

 

My career spans automotive manufacturing, aerospace & defence, progressing from chartered engineer to services operational leadership and now digital technology leadership and advocacy. 

 

At Salesforce, I focus on Aerospace, Defence, Automotive & Manufacturing; creating solutions to address our customers most pressing challenges.

 

Previous employers include Rolls-Royce plc, Parker Meggitt, Veolia & National Grid

11%

Revenue Growth

Designed, deployed and led new aero-service offering to increase in-year revenue and business digital adoption.

23%

Operational Cost Reduction

Initiated, led & delivered global cost reduction & productivity programme for major Aero Gas Turbine OEM.

+72%

Customer Satisfaction

Pioneered the use of digital technology to significantly improve agent productivity, whilst simultaneously increasing Customer Satisfaction.

Salesforce | Aerospace | Automotive | Manufacturing | Defence 

Digital | Environmental Services | Energy | Infrastructure 

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©2025 by Graham Carr

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