

What I Do
I help companies grow revenue, reduce cost, improve productivity & transform customer satisfaction with the Salesforce platform.
My career spans automotive manufacturing, aerospace & defence, progressing from chartered engineer to services operational leadership and now digital technology leadership and advocacy.
At Salesforce, I focus on Aerospace, Defence, Automotive & Manufacturing; creating solutions to address our customers most pressing challenges.
Previous employers include Rolls-Royce plc, Parker Meggitt, Veolia & National Grid
11%
Revenue Growth
Designed, deployed and led new aero-service offering to increase in-year revenue and business digital adoption.
23%
Operational Cost Reduction
Initiated, led & delivered global cost reduction & productivity programme for major Aero Gas Turbine OEM.
+72%
Customer Satisfaction
Pioneered the use of digital technology to significantly improve agent productivity, whilst simultaneously increasing Customer Satisfaction.









